1. General Information & Data Controller
This Privacy Policy outlines how Zenovio processes and protects the personal data of visitors. We fully adhere to Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and the Norwegian Personal Data Act (Personopplysningsloven).
The Data Controller is:
Organization Number: 937 131 763
Executive Representative: Sergey Mosunov
Address: Blåbærveien 8, 3520 JEVNAKER, Norway
Contact Email: [email protected]
Helpline: +47 32 13 45 80
2. Purposes & Legal Grounds for Data Processing
We process personal data strictly under lawful bases (Article 6 GDPR):
- Inquiry and Contact Desk Handling: Processing name, email address, telephone number, and message content based on user consent (Art. 6(1)(a) GDPR) or taking steps at the user's request (Art. 6(1)(b) GDPR).
- Website Security & Infrastructure: Technical logging (IP address, server session data) under our legitimate interest (Art. 6(1)(f) GDPR) to safeguard against cyber threats and ensure uptime.
- Legal Compliance: Archiving necessary records pursuant to statutory obligations (Art. 6(1)(c) GDPR).
3. Data Retention Periods
Information submitted via contact forms is retained only as long as necessary to resolve your inquiry and up to a maximum of 12 months for record consistency and defense against legal claims.
4. Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data and obtain a copy.
- Rectify inaccurate or incomplete data.
- Request erasure of your data (“Right to be Forgotten”).
- Restrict the processing of your data.
- Data portability.
- Object to processing based on legitimate interests.
- Withdraw consent at any time without affecting prior lawful processing.
To exercise your rights, email us at: [email protected].
5. Right to Lodge a Complaint with Supervisory Authorities
If you believe our data processing violates data protection laws, you have the right to lodge a formal complaint with the Norwegian Data Protection Authority (Datatilsynet, Postboks 458 Sentrum, 0105 Oslo, Norway) or your national European supervisory authority.
6. Technical Safeguards & TLS/SSL Encryption
Zenovio utilizes high-grade 256-bit TLS/SSL encryption across all network transmissions to prevent unauthorized interception of user information.